JJ Luna

I go into Best Buy to order a CD. Since I don't take mail of any kind at my residence, I order it for in-store pickup. They tell me I need to go purchase a gift card and pay for it that way, since they have no cash drawer in the music dept.

When I come back with the card, they want my name, address, and phone number. Since, like the rest of you, I don't release such information, I gave him an old address.

He puts it all into the computer, and it won't complete the order. He says it does that about half the time on CD orders. It insists on making it an order to ship to my residence. I tell him I want in-store pickup only. He's unable to complete the transaction, and I have to pocket the gift card I just bought.

Anybody know what's up with this?